Improving the Hiring Process: The Candidate Experience

The key to a well performing company is well performing employees, and find the right one can be difficult, costly, and potentially jeopardizing to your company reputation. This is especially true in the hospitality industry, where employees have more one-on-one interaction with the customer than any other. In hospitality, frontline employees need to portray the proper brand message of the company. For a smooth hiring process, companies need to better the candidate experience.

From the job listing to the interview, the company culture should be clearly expressed in order to attract the right candidate. A mutual “good fit” feeling should exist between the hiring manager and the potential candidate. Every interview should be a positive experience, since Undercover Recruiter states that approximately 74% of people are likely to tell others about a negative interaction they may have had during an interview process.

Undercover Recruiter has 4 tips to improve the overall experience of your candidates during the selection and hiring process:

1. Involve your team – candidates will get a better sense of the company environment and culture when meeting the hiring managers instead of a hired recruiter.
2. Keep candidates updated – be consistent and clear in your message, and tell candidates whether they’ve been chosen or not.
3. Appreciate all candidates – each applicant is interviewing because they took an interest in your company. Even if they aren’t chosen, keep that interest alive.
4. Feedback – give each candidate an understanding of what you view as their strengths & weaknesses

To read the full article from Undercover Recruiter, visit this link:

http://theundercoverrecruiter.com/improve-candidate-experience/

-G. Stegall