What would your customers say about their experience with your brand?
“Five Guys does zero advertising, but by delivering consistently great customer experience, they’re able to build a word-of-mouth buzz that continues to bring new customers through the door,” said Market Force Chief Marketing Officer Janet Eden-Harris in a statement.
Yesterday’s Los Angeles Times has a story on research company Market Force and a survey of 7600 consumers that they completed that showed Five Guys to be America’s favorite burger chain.
To learn more about the survey and read the entire story, go here:
http://www.latimes.com/business/money/la-fi-mo-five-guys-burger-mcdonalds-20120918,0,2348963.story
