From our friends over at Black Cow, comes this thoughtful reminder……
In today’s social media world….it’s really all about customer (and potential customer)engagement.
Customer engagement:
- Creates better relationships
- Increases customer satisfaction
- Delivers more sales over the long-term
The reasons it matters:
- Engaged customers buy more
- Engaged customers return more often
- Engaged customers stay customers longer
BONUS:
And, a bonus of having engaged customers ……they’ll be much more likely to give you a positive review when asked by potential customers! To find out what Black Cow might be able to do for you, go here: http://www.blackcowltd.com/
