#CX: Shep Hyken on Creating & Maintaining a True Customer-Focused Mindset
For those who may not know the name Shep Hyken, he is an incredible evangelist for perfecting the art of a great #customerexperience. For those of us in the hospitality tabletop segment, I’m sure we think that our companies and restaurants all provide great customer...
Marketing Moment – Better Experiences
This week’s Marketing Moment focuses on the customer experience or #CX. Whether its the dining or buying, in general, we think that a better #CX trumps price every...
J.D. Power Publishes 2016 North America Hotel Guest Satisfaction Index Study,℠
The J.D. Power 2016 North America Hotel Guest Satisfaction Index Study,℠ was released today and they list the top hotel guest amenities. The 2016 North America Hotel Guest Satisfaction Index Study is based on responses gathered between June 2015 and May 2016...
Sherrill Mfg Launches New LIBERTY FLATWARE Hospitality Website
Liberty Flatware’s MODERN AMERICA design, top quality 18-10 stainless steel and made in America. New York State-based Sherrill Manufacturing – under the LIBERTY TABLETOP brand – has launched a special section of its website...New SUGGESTIONS from RAK Porcelain
RAK Porcelain's New "Suggestions"
It’s not just about shapes. Designed by award-winning designer Gemma Bernal.
Click here to learn more about RAK Porcelain's New "SUGGESTIONS"
10 Strawberry Street Hospitality
10 Strawberry Street Hospitality Division Simple. Elegant. Affordable.
SEAT YOURSELF Podcast
News and commentary from the world of hospitality tabletop.